Refund Policy

Last updated: October 17, 2026
Domain: WindowrfcCleaningPro.com · Brand: WRF Cleaning

1. Satisfaction Guarantee

WRF Cleaning stands behind the quality of our work. If a completed service does not meet the agreed scope and standards, we want the opportunity to make it right.

2. Reclean Policy

If you are not satisfied with a service:

• Contact us within 24 hours of the completed service
• Provide specific details about the areas or items that require attention
• We will schedule a return visit at no additional charge to address legitimate issues within the original scope of work

Recleans apply to the same service visit and do not extend to new areas or services outside the original agreement.

3. Refund Eligibility

Refunds are considered on a case-by-case basis and are generally limited to situations where:

• We are unable to complete the agreed service due to our own scheduling or operational failure
• A reclean has been performed and the issue remains unresolved after good-faith efforts
• A clear billing error has occurred

Refunds are not typically issued for:

• Services completed as agreed when the client simply changes their mind after the fact
• Conditions that existed before the service (pre-existing damage, heavy soil beyond normal scope, etc.)
• Client-caused access failures or cancellations with insufficient notice

4. Cancellation Policy

We request at least 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee equal to a portion of the scheduled service cost. No-shows may be charged the full service amount.

5. Deposit and Prepaid Services

Where a deposit or prepaid package is required, the terms of that deposit will be stated in the service agreement. Unused prepaid visits may be refundable subject to the terms of the specific package and any applicable administrative fees.

6. How to Request a Reclean or Refund

Email [email protected] or call +1 (800) WRF-CLEAN with:

• Your name and service address
• Date of service
• Clear description of the concern
• Preferred resolution (reclean or billing review)

We aim to respond within one business day and resolve matters promptly and fairly.

7. Changes to This Policy

We may update this Refund Policy from time to time. The current version will always be available on this page.